FAQ

FAQ

1
2
3
2manufacture

Whether you are a factory or a trading company?

Yes, We are professional Women Shoes manufacturer and exporter founded in 1998. The factory locates in Chengdu city, the capital of handmade women's high heeled shoes, which is the capital of women shoes.

visit

Can I check or visit your factory?

Yes, welcome to visit our factory, or we can show you by 3D VR version or by our live streaming every week,or by video call.

cata

Can you send me your product catalogue?

Yes, we have many shoes for men and women, brand or not, for 4 seasons, please feel free to contact us and we can send you the newest arrivals and hot selling.

size

What size range you can provide?

Our shoes size range is EU34-48 or US4-17,welcome to consult for customized plus size shoes.

delivery

What is the delivery time?

For in-stock ones it will be 1-3 workdays, and as to the custom shoes, it will be 5-7days after all the details be confirmed.

delivery

How long it takes shipping to my shipping address?

5-7 workdays by air express, DHL, FedEx, UPS, TNT...

payment

What payment we can choose?

Visa, Master card, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, GC_REAL_TIME_BANK_TRANSFER West Union.......

return

Do you provide return and exchange service:

Yes,if any quality problems after you receiving the goods, We’ll ship the replacement; if the parcels lost or damaged due to human causes on shipping.

WANT TO WORK WITH US?